The professional security industry continues to overcome the stigma of incompetence and the stereotype of poor performance in the same way policing was regarded 40 years ago. In many ways, the global leaders in contract security are guilty of overselling and under-delivering capable, trained, and supervised security officers at an undercut rate. Many well-intentioned smaller regional and local mom-and-pop security companies are, therefore, forced to cut corners and compromise standards merely to compete for security contracts. We look at the corporate security field also and see how budget cuts and downsizing turn to security force reductions first when saving dollars. Our philosophy doesn't dictate rates or corporate priorities. We're looking out for the customer and consumer of security services. We don't subscribe to the status quo of “you get what you pay for.” I recently asked a friend in management at a big security conglomerate to tell me what he would change if he owned his own security company. He told me he wished to provide actual security and that he was embarrassed at the level of poor security service his company provides.
Over the past few years, we have helped security companies with our specialized training in communications and tactical safety. We've assisted campus and corporate security departments with special needs such as report writing or tactical force training. We've helped small contractors to enhance their services affordability and to provide a better service for the customer and to not under deliver. And we have led by example in performance through authentic, diverse industry experience, academics and research, with a careful personal approach to our training and risk assessments.
Our Positive Officer Safety Training (POST) program is just one innovation that we have created for our clients. We teach the importance of confidence and success through safety, continuous threat assessment, and effective communications. Our philosophy is that conflict is not normal, and it is wrong to accept that conflict must go with the job. Conflict is not normal, and security officers can be taught how to mitigate situations. We also believe that it is very important for professional security to be capable in defensive tactics and levels of force.
We are fully equipped to training guard forces in these necessary skills, but we believe it is more critical to teach skills in how not to need to use force. A key foundation in our philosophy: don't use force just because you can; use force because you must.
Take a few more minutes now to go back to YouTube and watch the use of force in security fights. How many of these situations could have been avoided through better training, improved post orders, and a positive officer?
